How can we help?

Most orders are dispatched within 1 to 3 business days and arrive within 5 to 10 business days. Delivery times can vary depending on your location.

Yes, we ship to the UK and the EU, including France and Germany. Available destinations and any customs charges are shown at checkout.

Yes. Once your order ships, we'll email you a tracking link so you can follow it to your door.

Standard shipping is free on all orders to the UK and the EU, with no minimum spend. Any costs are always shown before you pay.

If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to update it. Once an order has shipped, the address can't be changed.

You can return an unused item in its original packaging within 14 days of delivery for a refund. Some items may not be eligible — see our returns policy for details.

Email us at support@m6drone.com with your order number and we'll guide you through the process.

If you change your mind, you cover the cost of return shipping. If an item arrived faulty or incorrect, we'll cover the cost.

Yes. Every M6 Drone is covered by a 90-day warranty. It covers units that suddenly stop working due to a manufacturing or electronic fault. It does not cover physical or accidental damage such as crashes, drops or broken parts.

We're sorry if that happens. Contact us within 48 hours of delivery with photos and we'll arrange a replacement or refund.

Yes. After charging the battery and completing the initial setup, your M6 Drone is ready to fly.

A full charge gives you up to 30 minutes of flight time. Actual flight time varies with wind and how you fly.

We don't recommend flying in rain or strong wind, as this can affect control and damage the drone.

Replacement parts for common components are available. Crash damage isn't covered by the warranty, but we're happy to help you find what you need.

Drone rules vary by country. Please check the local regulations of your destination before flying, as some places require registration or restrict where you can fly.

Each M6 Drone comes with the drone, a remote controller, batteries, a charging hub, a carry case, spare propellers, a USB-C cable and a user manual. The full list is shown on the product page.

The M6 Drone weighs 249 g. This can affect whether registration is required where you live.

Yes, a controller is included. The remote has a built-in HD screen that gives you a live view while you fly — no phone needed.

No — the M6 is a lightweight 249g drone flown manually with one-tap take-off and a live HD view on the included screen remote. It does not use GPS positioning.

No. The included remote has a built-in HD screen, so you can fly and see the live view without a phone or any app to install.

We accept major credit and debit cards. The available options are shown at checkout.

Yes. All payments are processed through a secure, encrypted checkout. We never see or store your full card details.

No. You can check out as a guest. Creating an account is optional and makes it easier to track your orders.

On the login page, select "Forgot password" and follow the email instructions to set a new one.